Company Policies
Our commitment to transparency and customer service
Shipping Policy
Effective Date: January 2025
Current Status
ANSARI HUB LLC is currently in startup phase. Our shipping policies will be implemented when we launch our first product categories in late 2025.
Planned Shipping Options
- Standard Shipping: 3-7 business days via Amazon FBA network
- Express Shipping: 1-2 business days (where available)
- Free Shipping: On orders over $35 (planned threshold)
Shipping Coverage
Initially, we will ship within the United States through Amazon's fulfillment network. International shipping will be added as we expand our operations.
Order Processing
Orders will be processed within 1-2 business days. You will receive tracking information once your order ships.
Contact
For shipping questions, please contact us through our contact form.
Returns & Refunds Policy
Effective Date: January 2025
Current Status
Our returns and refunds policy will be implemented when we launch our store. We are committed to customer satisfaction and will offer competitive return terms.
Planned Return Policy
- Return Window: 30 days from delivery date
- Condition: Items must be unused and in original packaging
- Return Shipping: Free return labels for defective items
- Refund Processing: 3-5 business days after we receive your return
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons. These will be clearly marked on product pages.
Exchanges
We will offer exchanges for defective or damaged items. Size/color exchanges will be handled as returns and new orders.
Amazon Returns
For items sold through Amazon, Amazon's return policy will apply, providing additional buyer protection.
Privacy Policy
Last Updated: January 2025
Information We Collect
We collect information you provide directly to us, such as:
- Email addresses for newsletter subscriptions
- Contact information when you reach out to us
- Preferences for product categories and notifications
How We Use Your Information
- Send you updates about our product launches
- Respond to your inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who help us operate our business
- Legal authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Unsubscribe from our communications
Cookies
We use cookies and similar technologies to improve your browsing experience and analyze website traffic.
Contact Us
For privacy-related questions, contact us at our contact form.
Terms of Service
Effective Date: January 2025
Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement.
Company Information
ANSARI HUB LLC is a limited liability company registered in Texas, USA. Our mailing address is 5900 BALCONES DR # 26304, AUSTIN, TX 78731-4257.
Website Use
You may use our website for lawful purposes only. You agree not to:
- Violate any applicable laws or regulations
- Transmit harmful or malicious code
- Attempt to gain unauthorized access to our systems
- Use our content without permission
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of ANSARI HUB LLC and is protected by copyright and trademark laws.
Disclaimers
We are currently in startup phase. Product availability, pricing, and features are subject to change. We make no warranties about the completeness or accuracy of information on this website.
Limitation of Liability
ANSARI HUB LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website.
Governing Law
These terms are governed by the laws of the State of Texas, United States.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated effective date.
Contact Information
For questions about these terms, please contact us through our contact form.