Returns & Refunds Policy

30-Day Return Window

We plan to offer a 30-day return window from the date of delivery. This policy will be effective upon our first product launch, giving customers ample time to evaluate their purchases.

Return Eligibility

To be eligible for a return, items must be:

• Unused and in the same condition as received
• In original packaging with all accessories and documentation
• Returned within the 30-day window
• Accompanied by proof of purchase

Non-Returnable Items

Certain categories of items cannot be returned for health and safety reasons:

• Perishable goods and consumables
• Personal care items that have been opened
• Custom or personalized products
• Digital downloads or software

Refund Process

Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

Exchanges

We will offer exchanges for defective or damaged items. If you need to exchange an item for the same product, please contact us and we will guide you through the process.

Return Shipping

Customers are responsible for return shipping costs unless the item was defective or damaged upon arrival. We recommend using a trackable shipping service for returns.

How to Start a Return

To initiate a return, please contact us through our contact form with your order number and reason for return. Our team will provide you with return instructions and a return authorization if applicable.

Launch Notice

Important: This returns and refunds policy will take effect with our first product sale. We are committed to providing excellent customer service from day one.